ENTHUSIASTIC AND SATISFIED CUSTOMERS AND SUPPLIERS
Enthusiasm always makes a difference: it generates loyalty and it is estimated that one faithful customer is worth five new ones.
Sustained customers and suppliers’ satisfaction is our company’s policy aim.
EFFICIENCY, PRECISION AND CORDIALITY
Our company is made up of different departments coactively working together: consequently, our logistics has always been considered a symbol of efficiency.
We want to persist being a reference point, which is why we strive to constantly improve, flowing with the market’s innovation processes and dynamics.
The people who live and work in our company are its soul, blending their differences in the uniqueness of both their own and the organization’s destiny.
Without these people the soul of the company is nothing or in any case it is “not enough”: through the moral and professional quality of its people the company gains its strength, making it a constantly perfectible organization.
It means we are a crew: the group’s goal is clear, all the company components interact sharing methods and results in the name of organizational efficiency.
Team spirit is the means by which the company becomes convincing, expresses charisma and attractiveness to its external interlocutors, simultaneously attributing the meaning of “common victories” to its accomplishments.
POSITIVE CLIMATE AND QUALITY OF LIFE
The physical horizon surrounding a person engaged in work always affects the quality of his/her performance.
This influence is not only psychological or emotional, but also biological.
Taking care of and improving the work environment therefore means giving everyone better opportunities to spend most of their day in harmony with their external context.
ETHICS AND RESPONSIBILITY
Ethics imply respect for people and shared values, to comply with agreements and always be responsible for what occurs.
This helps to create a positive climate built on agreements and collaboration between people.
PARTICIPATION AND LISTENING
To communicate and listen with passion.
Good communication in the workplace and decision-wise always fosters the ability, both individually and collectively, to control daily experiences, and to evaluate how to increase its effectiveness and the degree of reciprocity, trust and motivation.
It means reducing distances and conflicts, understanding common problems, sharing team values and conveying them externally.